Shipping Policy

Shipping When will I receive my order? It takes us between 2 and 5 business days to process an order, after which we will ship it to you. Please also consider the shipping time, which depends on your location, but you can estimate it as follows:

• USA: 3-4 business days
• Europe: 3-7 business days
• Australia: 2-14 business days
• Japan: 4-8 business days
• International: 10-20 business days

Where is my order shipped from? We work with a print-on-demand company with management centers distributed worldwide!

Will I have to pay customs fees for my order? International orders may incur additional customs expenses. This fee is beyond our control and is the decision of your local customs agency. Customs policies vary greatly between countries, so we recommend contacting your local authorities to clarify this point.

My order should have arrived by now, but I haven't received it. What should I do? Before contacting us, please help us by following these steps:

• Check your confirmation email to ensure there are no errors in the shipping address.
• Inquire about your order at your local post office.
• Ask your neighbors in case the carrier left your package with them.

Pro tip: Avoid thefts. If you won't be at home on the day of delivery, use your work address or wherever you'll be.

If the address is correct and the package is not at the post office or with your neighbors, contact us at contact@paleblood.com with your order number.

If there is any issue with your shipping address, we can resend your product, but you will be responsible for the costs.

Pro tip: Your postal code is a crucial part of your address. Make sure to enter it correctly.